Change your email address
Jacob
Last Update a year ago
Training Provider and Employer users can update their email address directly within the platform. This article explains how to change your email address and outlines the confirmation process.
Step 1: Click your Profile Icon in the top right hand corner of the screen or click the My Profile tab from the left-hand menu.
Step 2: Click Change Email Address. This will open the 'Change Email Address' pop up.
Step 3: Enter your new email address in the New Email Address field.
Step 4: Enter your Password.
Step 5: Click Confirm.
You'll receive a confirmation email (please wait a few minutes for it to arrive, and check your junk / spam folders) containing a link - click the link to verify the change. Once confirmed, your new email address becomes your login for accessing the platform.
